Back to Nursing Care Request

Terms of Use

MediConnect.fit — Nursing & Home Care Services

Last updated: 12-02-2026

1. Acceptance of Terms

By accessing or using MediConnect.fit, you agree to be bound by these Terms of Use. If you do not agree, please do not use the platform.

2. Nature of Services

MediConnect is a healthcare coordination platform.

We do not:

  • Provide nursing or home care services
  • Employ nurses or caregivers
  • Supervise or control service delivery
  • Guarantee service quality or outcomes

The service will be provided directly by the partner. MediConnect.fit does not control service delivery.

All services are provided by independent third-party service providers.

3. User Responsibilities

Users agree to:

  • Provide accurate and truthful information
  • Not share sensitive medical records unless explicitly requested
  • Use the platform only for lawful purposes

MediConnect is not responsible for consequences arising from inaccurate or incomplete information provided by users.

4. Service Requests & Referrals

MediConnect reserves the right to decline or discontinue coordination in certain cases.

  • Submitting a request does not guarantee service availability
  • MediConnect may contact users to understand requirements
  • Final service delivery depends on third-party provider availability and agreement

MediConnect does not operate as an emergency response service.

5. Payments

MediConnect does not collect payments for nursing or home care services through the platform unless explicitly stated. Any payment arrangements are made directly between the user and the service provider.

6. Limitation of Liability

To the maximum extent permitted by law:

  • MediConnect is not liable for acts, omissions, or conduct of third-party service providers
  • MediConnect is not responsible for service delays, outcomes, or disputes

Users agree to use the platform at their own discretion and risk.

7. Intellectual Property

All content, branding, and platform materials are the property of MediConnect unless otherwise stated. Unauthorized use is prohibited.

8. Suspension or Termination

MediConnect reserves the right to suspend or terminate access if:

  • Terms are violated
  • Misuse of the platform is detected
  • Legal or compliance risks arise

9. Governing Law

These Terms are governed by the laws of India, and courts located in India shall have jurisdiction.

10. Contact Information

For questions or concerns regarding these Terms:

info@mediconnect.fit

© 2026 MediConnect.fit — All rights reserved

Stay informed about your care

Get relevant care reminders, service updates, and important health information when needed. No promotions.

MediConnect

Your trusted partner in healthcare. Access verified doctors, book lab tests, order medicines, and manage your health records on one connected platform.

+91 72890-43888
info@mediconnect.fit
9:00 AM - 9:00 PM (All Days)

Compliance

Information Security and Quality Management processes aligned with ISO/IEC 27001:2022 and ISO 9001:2015 standards.

ABDM / ABHA enabled services are available where applicable.

Grievance Redressal

Grievance OfficerEmail: info@mediconnect.fit
Response Time: 48–72 working hours

Legal Entity

MediConnect.fit Private Limited
New Delhi, India

Medical Disclaimer

MediConnect.fit facilitates teleconsultation services in accordance with Indian telemedicine guidelines. This platform does not provide emergency medical care.

MediConnect.fit Private Limited. All rights reserved.